Customer reviews can make or break your brand. Manage negative reviews appropriately and convert customers into loyal ones.
Both Amazon feedback and reviews add value to a business. Customer experience is a very important aspect so you must make sure to provide exemplary customer service.
Amazon has reinstated the feature of responding to customer’s negative reviews. Here’s how you can use it effectively.
All sellers, whether online or those with physical stores, have to deal with returns, refunds, and cancellations. Here are some tips for the Amazon seller.
Customer reviews are a crucial aspect of business, whether you like it or not. Customer reviews bridge the gap between the business and the consumers, and will greatly benefit you.